Gotransverse Tapped to Handle Billing for B2B Revenue Streams at Amsterdam Airport Schiphol Read more
Teleperformance Expands Microsoft Partnership to Launch TP GenAI, a Generative AI Platform to Make Enterprises More Efficient and Human-centric Read more
Cogito Introduces Real-Time Supervisor Alerts and Generative AI-Driven Smart Summaries for Agents to Drive Operational Excellence in the Contact Center Read more
Cyara Acquires CentraCX Adding Voice of the Customer (VOC) to Customer Experience Transformation Solutions Read more
Observe.AI Introduces 30-Billion-Parameter Contact Center LLM with New Generative AI Product Suite Read more
IBM Expands Partnership with Adobe To Deliver Content Supply Chain Solution Using Generative AI Read more
JustCall Unveils New Conversational Intelligence Platform JustCall iQ to Supercharge SMBs With Call Scoring, AI-Coaching & SMS Co-Pilot Read more