Optimove Customer Marketing Cloud Now Laced With AI-Based Recommendations & Replenishment Features Read more
Adobe Set to Redefine Retail Customer Experience with New Omnichannel Marketing Capabilities Read more
Salesforce’s Second Annual State of Service Report Released; Spotlight on the Future of Customer Service Read more
Half of U.S. Shoppers Plan to Buy Earlier (54%), Spend More (48%) This Holiday Season, Reveals Sensormatic Solutions Survey Read more
Appriss Retail Research: 55% of Consumers Have Avoided Purchasing From a Retailer Due to Return Policy Restrictions Read more
Wildfire Systems’ 2024 Consumer Shopping Report Finds Shoppers Continue to Seek Ways to Save When Making Purchases Online, Even as Inflation Cools Read more