Flaunt Launches First AI-Enabled, Service-as-Software Loyalty Offering for Shopify Merchants at Revision Skincare’s Annual Event Read more
2 out of 5 UK Retailers Fail to Communicate With Customers During Returns Process – Report Finds Read more
Innominds Partners with Minerva CQ to Revolutionize Customer and Product Support with AI-Powered Solutions Read more
Humach Launches mAI Pilot, a Real-Time Conversational Intelligence Platform to Improve Customer Experience in Call Centers Read more
Talkdesk enhances generative artificial intelligence customer experience in retail with deeper self-service use cases, new real-time insights for agents Read more
Talkdesk Report Reveals Artificial Intelligence Fuels Improved Customer Experience and Agent Experiences Amid Surging Call Volumes Read more
CommBox Launches Connect Partner Programme, Offering Market-Leading Automation and AI Capabilities to Customer Service Ecosystems Read more