The Impact of Conversational Sales Technologies on Lead Qualification, Customer Support and Sales Conversions Read more
ChurnZero and LinkedIn launch the LinkedIn Learning Professional Certificate for Customer Success Read more
Creatio and Digitium IT Services Team Up to Further Revolutionize Healthcare, FinServ, and Private Sector Solutions Read more
Syniverse Launches Real-Time Text Translations to Support Multi-Language Customer Engagement Read more
Interactions Launches Task Orchestration, an AI-Powered Agent Assist Solution that Transforms Customer Experience and Operational Efficiency in Contact Centers Read more
Half of US Businesses Already Use AI in Customer Service. Their Biggest Obstacle? Maintaining Consumer Trust Read more
Deltek Announces C-Level Appointments Focused on Furthering Innovation and Customer Success Read more