New Verint Research Highlights Retail Holiday Staffing Shortages, Underscoring the Need for Customer Experience Automation Read more
Aircall’s AI Starter Package Empowers SMBs to Elevate and Better Control Their Customer Experience Read more
o9 Survey Reveals That Consumers’ Perceptions of Supply Chain Disruptions Are Shifting Their Purchasing Behaviors Read more
Online Retailers Feel Trapped Between Keeping Loyal Customers and Dwindling Profits: 90% Losing Money to Policy Abuse Read more
New Report From Deloitte, Oracle and MIT Tech Review Insights Reveals Customer-Centric Business Models Are Imperative for Modern Retailers Read more
impact.com Announces Acquisition of SaaSquatch to Help Brands Increase Revenue and Reach New Audiences Through Authentic and Trusted Customer Referrals Read more
Salesforce Announces the New Einstein 1 Platform – Driving Productivity and Trusted Customer Experiences Powered by Data, AI, and CRM Read more
Genesys and Salesforce Launch AI-Powered Customer Experience and Relationship Management Solution Read more