CSS Corp recognized as a Global Leader in ISG Provider Lens ™ Contact Center – Customer Experience Services Report 2021 for its AI and Analytics Capabilities Read more
The Era of the Intelligent Workforce: Observe.AI Introduces New Platform to Drive Next-Generation Contact Centers Read more
Marc Bernstein Talks About What is Known as Real-Time AI Analytics and the future of Contact Centers, In Latest Episode Read more
Voximplant Powers Enriched Customer Experiences With New Virtual Agent AI Capabilities That Integrate With Google Cloud Contact Center AI Read more
Driving AI Innovation for the Future of Customer Experience, Avaya Receives 600th Contact Center Technologies Patent in its Avaya OneCloud™ CCaaS Portfolio Read more