Simplr State of CX Holiday Shopping Study Reveals Gaps in Digital Customer Service: 65% of Ecommerce Brands Offered No Pre-Sale Chat Read more
Kustomer Debuts Next Generation Chat Platform, Enabling Businesses to Deliver AI-Powered, Personalized Customer Service at Fraction Of The Cost of Phone Support Read more
CES 2021 OakMega’s Social CRM Helps Reclaim Missing Customer Data, Increasing Customer Lifetime Value by over 50% Read more
Inaugural Customer Success Leadership Study Results Released by ChurnZero, ESG, and Higher Logic Read more
ThoughtSpot and InfoCepts Announce Partnership to Bring Search & AI-driven Analytics to ASEAN Enterprises Read more