CGS Wins 2021 Gold Stevie® Award in the Contact Center / Customer Service Outsourcing Provider of the Year category Read more
Global Adoption of Marketing Automation Solutions Skyrockets Thanks to Pandemic-Fueled Digitization Read more
Ivalua Partners with International Association for Data Quality, Governance and Analytics to Improve Procurement Decision-making Read more
The CyberMAK Formula to Success: Social Listening + Bots = The Ultimate Customer Experience Read more
Driving AI Innovation for the Future of Customer Experience, Avaya Receives 600th Contact Center Technologies Patent in its Avaya OneCloud™ CCaaS Portfolio Read more
Launching Infosys Cortex: AI-First, Cloud-First Customer Engagement Platform, Part of Infosys Cobalt, to Humanize Customer Experience, Empower Agents and Drive Intelligent Operations for Enterprises Read more