NICE inContact Achieves Highest and Furthest Overall Position for Ability to Execute and Completeness of Vision, Respectively, in Gartner Magic Quadrant for Contact Center as a Service, North America Read more
Avaya’s Native Integration With Afiniti Enterprise Behavioral Pairing Receives 2019 Contact Center Technology Award From CUSTOMER Magazine Read more
Claro Enterprise Solutions Partners with Talkdesk to Resell Omnichannel Contact Center Offerings Read more
Calabrio Accelerates Contact Center Freedom by Introducing Agent Self-Scheduling Technology Read more
Global Consumer Electronics Enterprise Deploys Bright Pattern Contact Center to Improve North American Customer Experience Read more
Weekendesk, Leading Travel Services Provider, Reserves Talkdesk for Cloud Contact Center Solutions Read more
OpenMethods Announced New Feature Set that Creates a Step Function Improvement in Interaction Integration for Contact Centers Read more