Advantage Communications Inc. Expands Global Presence With Acquisition of Top Mexican Contact Center, First Kontact LLC Read more
Cyara and VoiceFoundry Partner to Accelerate and Optimize Contact Center Migrations to Amazon Connect Read more
Cloud-based Contact Center Infrastructure Market Report, 2019-2020 – Number of CBCCI Seats to Increase by 23% in 2019 & 2020, by 21% in 2021 & 2022, and by 20% in 2023 Read more
Passage AI Partners with Talkdesk To Offer Highly Accurate AI Chatbot Technology For Cloud-Based Contact Centers Read more
Semafone Introduces Intelligence+ to Empower Contact Centers with Actionable Payment Transaction Analytics Read more
Talkdesk Receives New Security and Business Continuity Certifications, Leads Contact Center Industry Read more
Voca.ai Secures Investment from American Express Ventures to Build the Contact Center of the Future Read more