Multinational BPO ContactPoint 360 Expands Global Footprint With New Customer Experience and Technology Campus in Athens, Greece Read more
Bright Pattern Contact Center Deployed by South Korea’s Center for Disease Control for COVID-19 Contact Tracing Using Remote Agents Read more
Talkdesk Propels Palmer Johnson Power Systems Customer Service With Cloud Contact Center Innovations Read more
TTEC Expands FedRAMP-Authorized Cloud Contact Center Solution With Pending IL4 Status and Best-in-Class WFO, CRM, AI Integration Read more
Pegasystems Named a Leader in Gartner’s Magic Quadrant for the CRM Customer Engagement Center for 11th Consecutive Year Read more