Bright Pattern Contact Center Provides Omnichannel Communications for COVID-19 Contact Tracing in the United Kingdom Read more
Aspect Announces General Availability of Aspect WFO Version 20, the Most Advanced Enterprise Contact Center Solution for the Mobile Workforce Read more
Intelisys Partner’s with Bright Pattern to Provide Innovative AI-Powered Omnichannel Cloud Contact Center Software Read more
Avaya Acclaimed by Frost & Sullivan for Elevating Contact Center Workforce Engagement Management with its OneCloud™ Portfolio Read more
Hurtigruten Moves All Call Center Agents Remote During COVID-19 Thanks to Bright Pattern Cloud-Based Contact Center Software Read more
Journey Unveils Award-Winning Trusted Identity Platform; Fundamentally Transforming Customer Experience, Security and Economics of Digital and Contact Center Interactions Read more
Calabrio Study Finds That the Pandemic is Accelerating the Evolving World of Work for Contact Centers Read more