Voice Support Still Preferred by Consumers Despite the Rise of Digital Support Channels, says Info-Tech Research Group Read more
Access Development and Flow Networks Forge Partnership to Reward Credit Card Holders, Capture Wallet Share for Financial Institutions Read more
TouchPoint One Unleashes Supervisor Potential with AI-powered Sidekick Agent Coaching Solution Update Read more
Indosat and Tech Mahindra Launched Center of Excellence (CoE) Lab Powered by Google Cloud in Jakarta to Accelerate Nation’s Digital Transformation Read more