Five9 Wins 2020 Aragon Research Innovation Award for Intelligent Contact Centers for the Third Year in a Row Read more
AWS Announces Five New Capabilities for Amazon Connect, Helping Customer Service Representatives Offer More Personalized, Efficient, and Effective Experiences for Customers—All Powered by AWS’s Industry-Leading Machine Learning Technology Read more
Frost & Sullivan Profiles Bright Pattern as a Top Vendor in Latest Contact Center Software Report Read more
Vonage and Yameo Announce Strategic Partnership, Offer Custom Video Solutions Throughout Europe, Africa and the Middle East Read more