MaxContact Integrates Award-Winning Speech Analytics To Help Businesses Improve Customer Experience And Reduce Churn Read more
Noble IVR Virtual Assistant with Automated Callback Services Named a 2021 CUSTOMER Product of the Year Read more
ServiceMax Releases New App ServiceMax Engage to Connect Service Organizations With Their End Customers Read more
Global Cloud Communications Provider Enhances Customer Self-Service With AI-Powered Conversational Service Read more
Talkdesk Announces Chief Revenue Officer, Chief Customer Officer and International Chief Operating Officer Appointments as Company Moves Into Next Phase of Growth, Global Expansion Read more
Qgiv’s Customer Experience Team Earns Silver Stevie Award for Customer Service Department of the Year Read more
Algonomy Selected by Consum, a Spanish Supermarket Retailer, to Drive Personalized Omnichannel Customer Engagement Read more