Thycotic Wins Third Consecutive NorthFace ScoreBoard Award[sm] for Excellence in Customer Service Read more
Alorica’s Exemplary Customer Service and Industry-Leading Execution Score Two Prestigious Stevie Awards for Longtime Client Major League Baseball Read more
Avaya Receives ‘Partner of the Year’ Awards from Verint for Transforming Customer and Employee Experiences Across the Globe Read more
Fastly (Signal Sciences) Named a Gartner Peer Insights Customers’ Choice for Web Application Firewalls for Third Consecutive Year Read more
New Research Shows Major Differences between Organizations that Centralize Customer Experience and Those that Don’t Read more
Guardian and Atidot Partner to Create New Insurance Models and Customer Experiences Using Artificial Intelligence and Predictive Analytics Read more
‘Customer Centricity’ More Centric, ‘Social Media Optimization” Not So Much: Bombora Intent Data Shows Trends Read more