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Replicant Named 2022 Hot Vendor in Conversational AI by Aragon Research

SD Worx Chooses Talkdesk Contact Center Solution

Sales and Marketing Software Leader, Benchmark Email, Launches AI-Powered Suite of Tools

CDW Named Certified Delivery Partner for UJET and Google Cloud Contact Center Platform

UJET Launches Research to Improve Contact Center Agent Attrition

Future-Ready B2B Sales: Digital Customer Experience Takes Center Stage

Balto’s New Real-Time Index Collates Call Trends and Analysis Into One-of-A-Kind Insights for Contact Centers

ibex Selected “Best Digital Customer Experience” Finalist for ICMI’s 2022 Global Contact Center Awards

TouchPoint One Gamification Solution Juices Contact Center Engagement With A-GAME Gridiron VIII Fantasy League Performance Challenge

Balto First to Introduce Real-Time Guidance in Spanish for the Contact Center