Journey Wins Two Prestigious Industry Awards: Best of Enterprise Connect and Best Innovation in Customer Experience Read more
Q-nomy Presents a Suite of Solutions to Help Customer Service Operations During the Coronavirus Crisis Read more
NICE inContact Provides Customers New Enhanced Customer Service and Business Continuity Capabilities During COVID-19 Outbreak Read more
Freshworks Acquires AnsweriQ, Targeting Larger Businesses with Enterprise Scale AI Customer Service Offerings Read more
UJET Releases New Research with Insights on the New Tools, Technologies, and Channels Shaping Customer Support Read more
Talkdesk Announces Virtual Agent, the First of 20 Product Announcements in 2020 to Improve Customer Experience and Agent Engagement Read more