AtScale Expands Databricks Integration with Support for Databricks SQL and Availability in Partner Connect Read more
In 2022 Splice Software Sees More Client Growth and Increased Demand for Multi-Channel Experience Read more
Applying AI and NLP to Support Experience Management Enables Companies to Reduce Escalations and Accelerate Time to Resolution While Improving the Support Experience for Both Agents and Customers Read more
Conversica Survey Shows Chatbot Customer Experience Significantly Impacts Vendor Evaluation for One-Third of B2B Buyers Read more
Synchrony and Rooms To Go Renew Consumer Financing Partnership To Create Omnichannel, Personalized Shopping Experience Read more
72.8% of Businesses Experienced Quick and Noticeable Improvement in Customer Experience Post-Digitization – GoodFirms Survey Read more