ISC-CX Evaluators Spend an All-time High of 700K Minutes Actively Capturing Customer Experience Data for Global Retailers during April 2022 Read more
Medallia Partners with Tableau to Help Companies Visualize Customer Experience Data and Get it Into the Hands of More Customer-Facing Employees Read more
Snowflake’s AI Data Cloud for Travel and Hospitality Drives AI Innovation, Enhances Collaboration, and Transforms Customer Experiences Read more
NielsenIQ (NIQ) Unleashes the Power of a Connected User Experience With Consumer Panel and Retail Measurement Data Integrated on the NIQ Discover Platform Read more
New Data from Glassbox Reveals Consumer Expectations Versus Reality for Digital Holiday Shopping Experiences Read more
Enabling Connected Experiences Using Data-Over-Sound: Bridging the Gap Between Online and Proximity-Based Experiences Read more
Salesforce Announces the New Einstein 1 Platform – Driving Productivity and Trusted Customer Experiences Powered by Data, AI, and CRM Read more
Shoppers Dread Grocery Checkout, Willing to Offer Their Data for Better Shopping Experiences–but Not Without Reservations Read more
Five9 to Acquire Aceyus Extending the Five9 Platform to Streamline the Migration of Large Enterprise Customers From On-Prem to Cloud and Leverage Contextual Data to Deliver Personalized Experiences Read more