Five9 Ranked a Leader in the Omdia Multichannel Cloud Contact Center Solution Decision Matrix Read more
Onica, a Rackspace Technology Company, Introduces Contact Center Intelligence Solution Built on Amazon Web Services Read more
Aspect Software’s 5th Annual Contact Center Consumer Index Reveals that Above All, Customers Want Effective Experiences Read more
Thrio Recognized by Frost & Sullivan for Establishing itself in the Contact Center Market with its Emerging Technology-powered Growth Read more
Vonage Announces Enhanced Capabilities to the Vonage Contact Center to Transform the Customer and Agent Experience for Businesses Read more
Bright Pattern Ranks #1 for Platform Functionality, Reliability, and Interoperability in 2020 Omdia (formerly Ovum) Cloud Contact Center Buyer’s Guide Read more
Evolve IP Delivers World’s Only Omnichannel Contact Center Integrated with Microsoft Teams and Virtual Workspaces Read more