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Wunderman Commerce Study Reveals Amazon’s Shopping Search Supremacy

AI-Enabled Personalized Marketing Solution Delivers Significant Offer Redemption Rate and Sales Lift in First Pilot Deployments

EverString and Heinz Marketing Explore The State of Artificial Intelligence

NetBase Launches Cross-Channel Customer Experience Analytics

B2B Software Brands Must Empower Channel Partners and Deliver Seamless Customer Experiences to Thrive

Cleanshelf’s SaaS Spending Control and Optimization Platform Adds Cross-Department Support

Coda Global Brings in IBM Watson to Power AI-Based Contract Review Automation Solution

With Automation and AI, the Human Side of Selling Is Fast Becoming a Unique Skill Set

More than 50 Leading Companies Announce New Products, Services, Demonstrations & More at ICMI Contact Center Expo 2018

ProsperWorks Study Reveals the True State of CRMs in the Relationship Era