Lifesize Announces Strategic Partnership with Omilia to Bring the Power of Conversational AI to the Contact Center Read more
InfoCision Improves Customer Satisfaction and Optimizes Contact Center Performance Using Advanced Analytics from OnviSource Read more
Blue Prism Announces Service Assist, Automating Next Generation Contact Centers with an AI-Powered Digital Workforce that Transforms Customer Experiences Read more
New Study By IntelePeer Shows Contact Centers Using Over-the-Top CPaaS Solutions See Major Results Read more
Contact Center Software Innovator Convoso Announces New Dialer Product to Support TCPA Compliance: Click-to-Comply™ Read more
Five9 Unveils Agent Assist Offering – Delivering Practical, Real-World Benefits to Contact Centers Read more