Talkdesk Integrates Agentic Artificial Intelligence Across Its Portfolio, Ushering in a New Era of Autonomous, Hyper-Personalized Customer Experience in the Contact Center Read more
8×8 Extends AI-Powered 8×8 Intelligent Customer Assistant for Enhanced Voice and Digital Customer Engagement Read more
Kustomer’s 2024 Pricing Insights: Customer Service Leaders Push for Usage-Based Models and AI-Inclusive Pricing Read more
Zingly.ai Partners with Ascend Technologies to Drive Revenue Growth Through CX Transformation for Salesforce Customers in Complex Regulated Industries Read more
LivePerson announces new generative AI capabilities to supercharge agent experiences and measure the ROI of customer conversations Read more
Aircall unveils Aircall Workspace, a dynamic and intelligent hub for customer communication and agent collaboration Read more
Oracle Introduces New AI-Driven Workflows to Help Organizations Automate the Complete Customer Service Lifecycle Read more