Wipro Digital Acquires Rational Interaction, Enhancing Customer Experience Offerings and Boosting Digital Marketing Capabilities Read more
CGS Survey Reveals a Blend Of Automation and Human Interaction Will Drive Meaningful Connections Between Customers and Brands Read more
Zaius Introduces Zam, the Marketing Assistant Built to Help Marketers Delight Customers at Every Interaction Read more
Acqueon and Selligent Partner to Integrate Customer and Marketing Data to Engage and Maximize Every Consumer Interaction Read more
General Motors Deploys NICE Performance Management to Improve Employee Collaboration While Putting Customers First Across 65 Contact Centers Managing 30 Million Interactions Read more
Calabrio Unveils New AI-Powered Quality Management Features – Trending Topics and Auto QM – to Elevate Agent and Customer Experiences Read more
Rocketlane Unveils Customer Portal 2.0, Redefining Project Delivery and Enhancing the Digital Customer Journey for Services Teams and Agencies Read more
LivePerson partners with Telnyx to deliver AI-powered, real-time customer engagement solutions Read more