8×8 Contact Center Adds Secure Payment Process and Quality Management Capabilities, Wins Customer Magazine 2019 Customer Experience Innovation Award Read more
Qualtrics Announces Game Changing Technology that Helps Organizations Develop a Culture of Experience Management Read more
Global Consumer Electronics Enterprise Deploys Bright Pattern Contact Center to Improve North American Customer Experience Read more
Computer Instruments Inc. Announces eONE’s Conversational IVR with Google Voice and Artificial Intelligence – Virtual Concierge Read more
8×8 Introduces Service Management for Contact Centers to Help Organizations Provide Best-In-Class Customer Experiences Read more
Introducing DrivR – The Industry’s First Direct-To-Revenue Agency Built For The Direct Brand Economy Read more