Majority of Consumers Expect the Pandemic To Have Lasting Effects Into 2022 Says New Research Read more
50% More Retailers Plan to Revamp Fulfillment Strategies to Address Consumer Needs, According to New Research from Blue Yonder Read more
Businesses Are Embracing the Data Age to Navigate COVID Recovery – But Must Bring Consumers Along for the Ride Read more
COVID Reshapes Traditional Customer Service as Contact Center Traffic Surges and Consumers Voice Frustration Read more
Zoho Privacy Survey Finds 62% of Businesses Aren’t Telling Customers About Third-Party Ad Trackers Collecting Their Data Read more