Playvox Brings New Integrated Workforce Management Solutions to Freshworks Customer Service Applications Read more
Episode 200: B2B buying and selling habits with Raul Murguia, Sr Dir of Integrated Marketing for LinkedIn Sales Solutions Read more
ASAPP Unveils GenerativeAgent™, A Generative AI Application Capable of Fully Automating Contact Center Interactions Read more
8×8 Launches Operator Connect for Microsoft Teams to Streamline Reliable Telephony Deployment and Adoption for Organizations Using Teams Read more
Talkdesk hires artificial intelligence, cloud automation innovator Munil Shah as chief technology officer Read more
Cognigy Takes the Guesswork Out of Adopting AI to Create Next-Level eCommerce and Retail Customer Experiences Read more