Blue Prism Announces Service Assist, Automating Next Generation Contact Centers with an AI-Powered Digital Workforce that Transforms Customer Experiences Read more
ActiveCampaign expands its Customer Experience Automation (CXA) solution to power service and advocacy through the entire customer lifecycle. Read more
Q-nomy Announces MS Teams Integration Now Available for Its Omnichannel Customer Service Solution Read more
Merkle Q3 2020 Customer Engagement Report Explores Gaps in the Delivery of Full Customer Experiences Read more
Evolv Applauded by Frost & Sullivan for Its Revenue-driving Customer Experience Optimization Technology Read more
Insight-led Customer Engagement: Mapp wins Gold Stevie Award for Intelligence-based User Segments Read more