U.S. Contact Centers Hiring Remote Agents, Enhancing Workforce Management as Pandemic Disrupts Industry Read more
Global ERP Solution Provider BST Global Names New Chief Executive Officer and New President Read more
Impartner Announces New Chief Revenue Officer; Expands Executive Team to Capitalize on Growth of Channel Management Technology Industry Read more
Aspect Announces General Availability of Aspect WFO Version 20, the Most Advanced Enterprise Contact Center Solution for the Mobile Workforce Read more