Salesforce Expands Flow Automation Suite, Now Delivers More Than 1 Trillion Monthly Automations and $2 Trillion in Customer Business Value Read more
PTC and ITC Infotech to Expand 20-Year Alliance, Accelerate Customer Value Realization from Digital Transformation, SaaS Read more
PTC and ITC Infotech to Expand 20-Year Alliance, Accelerate Customer Value Realization from Digital Transformation, SaaS Read more
TouchPoint One Performance Management Platform Offers New Agent Coaching, Gamification, Dashboard, and QA Features to Strengthen Virtual/Hybrid Customer Contact Teams Read more
Greg Rowe’s Contact Center Solution Keeps Customer Communications and Payments Flowing With Technology From Talkdesk and PCI Pal Read more