Five9 Empowers Agents to Deliver More Fluid Experiences with Support for Microsoft Dynamics 365 Channel Integration Framework 2.0 Read more
TruVideo Launches Groundbreaking Service AI Suite Tailored to Drive Customer Experience for the Automotive Industry Read more
Calix Taps Transformational Customer Success Leader Martha Galley To Helm New Corporate Social Responsibility Office and Drive ESG Initiatives Read more
Freshworks Embeds Generative AI to Help Customer Support, Sales and Marketing Teams Improve Quality and Efficiency Read more
CallTrackingMetrics Introduces AskAI Feature Powered by ChatGPT to Elevate Customer Engagement Read more
Tekion Hires a New Leader for Customer Support and Makes Big Investments Showcasing Its Commitment to Dealer Success Read more