Playvox Survey: More Than Half of Agents ‘Extremely’ or ‘Very Likely’ to Leave a Job Without a Remote Work Option Read more
SuccessKPI Achieves Expanded Security Compliance to Protect Data and Privacy Requirements for Contact Centers Worldwide Read more
EY and GE Digital Announce Alliance to Help Organizations Improve Productivity Through Data-Driven Manufacturing Read more
Bright Pattern Named Runner-up for “Cloud-Based CX Solution of the Year” for Customer Contact Week (CCW) Excellence Awards Read more