Khoros and Medallia Partner to Provide Brands with the Most Complete View of their Customers and Enhance Customer Experience Read more
New WSO2 Identity Server Release Helps Speed The Delivery of Customer IAM-Powered Applications Read more
SPARK Matrix Customer Journey Analytics 2020 Recognizes NICE Nexidia as Technology Leader and Cites NICE ENLIGHTEN as a Differentiator Read more
AWS Announces Five New Capabilities for Amazon Connect, Helping Customer Service Representatives Offer More Personalized, Efficient, and Effective Experiences for Customers—All Powered by AWS’s Industry-Leading Machine Learning Technology Read more
Verint Introduces Digital Behavior Analytics to Understand How Customers Navigate Digital Properties and to Enhance the Quality of Customer Experiences Read more
Medallia And Five9 Partner To Provide Call Center And Customer Experience Leaders With Rich Insights Read more
Digital Customer Engagement Experts, Localz Close £2M Funding Round to Support Business Post-COVID Read more
National Debt Relief Delivers Empathetic Customer Experiences By Leveraging Contact Center AI from Observe.AI Read more
Frost & Sullivan recognizes Amelia, an IPsoft Company, with the 2020 North American Customer Value Leadership Award for its conversational AI platform Read more