Pipedrive Launches Messaging Inbox and Integrations With WhatsApp, Facebook Messenger and DocuSign Read more
Convin – The Platform That Reimagines Virtual Assisted Selling for Businesses, Has Raised $2.1M in Seed Funding From Kalaari Capital Read more
Observe.AI Launches the Contact Center Industry’s First Selective Redaction Solution to Boost Compliance and Agent Performance Read more
Another Record-Breaking Year for Playvox as Contact Centers Prefer Its Workforce Engagement Management Read more
New Pega Voice AI and Messaging AI Solutions Give Service Agents an Intelligent Copilot for Better, Faster Service Read more