G7 Strategy Group Uses Bright Pattern Contact Center Software To Automate Outbound Campaigns Resulting in a 1000% Increase in Calls Made Read more
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Nearly Three-Quarters of Contact Centers That Moved to the Cloud Did So During the Pandemic. Here’s What They’re Expecting Next. Read more
Contact Center Software Innovator Launches Advanced Answering Machine Detection to Address Major Obstacle for Outbound Call Center Industry Read more