BellSystem24, Global BPO with Over 30,000 Agents, Moves from Legacy Call Center to the Cloud with Bright Pattern’s Omnichannel Platform Read more
Major Multi-State Retail Chain Triages Pandemic Call Volume Spike by 26% with AI-Powered Omnichannel Customer Experience from Bright Pattern and Everise Read more
Signifyd and CTI Digital and supercharged commerce Announce Partnership to Provide Digital Commerce With Seamless Customer Experience Read more
Bright Pattern Announces Partnership with Visual Contact to Power Digital Transformation for Contact Centers in Latin America Read more
Global Big Data Analytics Market to Grow 4.5 Times by 2025, Powered by Data Security Requirements Read more
Bright Pattern Ranks #1 for Platform Functionality, Reliability, and Interoperability in 2020 Omdia (formerly Ovum) Cloud Contact Center Buyer’s Guide Read more