Bright Pattern and Carahsoft Team to Bring Powerful Cloud-Based Omnichannel Contact Center Software to Public Sector Agencies Read more
Userlane Positioned as the Leader in the 2021 SPARK Matrix for Digital Adoption Platform by Quadrant Knowledge Solutions Read more
transcosmos Publishes Survey Findings “Only 51% Of All Consumers Directly Communicate Their Voices to a Business, Most of Their True Feelings Are Shared on Sns” Read more
Enterprises Look to Intelligent Automation for Flexibility, Competitiveness in a Rebounding Brazilian Economy Read more
EasyWay Named Best Contactless Check-in Solution in the 2022 HotelTechAwards for the Second Time in a Row Read more
International Survey Probes Into the Future of Customer Service, Considers Consumer Preferences Versus Contact Center Strategies Read more
Disrupted by COVID-19, German Enterprises Speed Up Digital Transformation to Compete Under New Conditions Read more