TP Vision to Transform Service Experience and Performance with Vonage’s Contact Center and Speech Analytics Solutions Read more
Xactly Launches ‘Xactly Show Me’ to Enhance User Experience by Aligning Analytics to Business Results Read more
Manthan Combines Prescriptive Segmentation With Journey Analytics to Impact Business Goals of Revenue Growth and Customer Experience Read more
Align Technology Expands Use of Salesforce, Leveraging Einstein Analytics to Drive Continued Innovation and Enhanced Customer Experiences with Invisalign® Treatment Read more
LookBookHQ Introduces Personalized Content Experiences and Powerful Analytics for Account-Based Marketing Read more
Calabrio Unveils New AI-Powered Quality Management Features – Trending Topics and Auto QM – to Elevate Agent and Customer Experiences Read more
Talkdesk Integrates Agentic Artificial Intelligence Across Its Portfolio, Ushering in a New Era of Autonomous, Hyper-Personalized Customer Experience in the Contact Center Read more