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80% Consumers Expect Better Customer Service During COVID-19, Finds Hiver Research

VMware and Samsung Form Alliance to Accelerate Communication Service Providers’ Transformation to 5G

ActiveCampaign closes Q3 crossing 120,000 customers

Should you Deploy Customer Success Software to Better Understand your Customers?

New Study: 66% of Sellers Would Rather Clean the Bathroom Than Update Their CRM System

New Trustwave Report Reveals How Organizations Protect Data Globally

Messenger API support for Instagram extended to ManyChat to power Chat Marketing and customer support messaging for growing eCommerce brands

DMS Launches New Digital Advertising Technology To Support Latest Consumer Shopping Trends

Narvar Returns Study Finds Shoppers Opt For Convenience and Predictability During Pandemic

Forrester: Reimagined Platforms And Partnerships Will Reset The Pace Of Tech Investments In The 2020s