Kore.ai Launches Intelligent Virtual Assistant Automation for Zendesk Sunshine Conversations Read more
HoduCC Omnichannel Contact Center Named as Best Predictive Dialer Software in India 2023 by SoftwareSuggest Read more
TCN Named a Finalist in 2022-2023 Cloud Awards for TCN Operator, Its Advanced Call Center Platform Read more
Applying AI and NLP to Support Experience Management Enables Companies to Reduce Escalations and Accelerate Time to Resolution While Improving the Support Experience for Both Agents and Customers Read more
ibex Named a Finalist for Contact Center or Customer Service Outsourcing Provider of the Year in 2023 Stevie AWARDS Read more
Oracle Cloud Infrastructure Helps Guitar Center Tune its Business for Increased Customer Demand Read more
NICE Digitally Transforms Performance and Customer Experience through AI-Driven Employee Engagement Solutions for a leading European BPO Read more