Waterfield Tech Launches Impact Analysis Offering to Streamline CX Decision-Making in the Contact Center Read more
Qualtrics and Five9 Partner to Improve the Contact Center Experience for Agents and Customers Read more
Contact Center Market to Grow at 3-4% CAGR through 2025, with Outsourced Services on the Rise, says Beroe Inc Read more
NICE CXone Named Leader in Frost and Sullivan’s 2022 North American Enterprise Cloud Contact Center Report Read more
iQor’s Strategic Outsourcing Partnership With Retailer Optimizes Performance and Saves $5M in Order Entry Costs Read more
Kore.ai Launches Intelligent Virtual Assistant Automation for Zendesk Sunshine Conversations Read more