Market-Leading Customer Experience Company Avaya Enters Next Chapter of Accelerated Growth and Innovation Read more
SirionLabs Named a Leader in 2023 IDC MarketScape for Buy-Side Contract Lifecycle Management Read more
Leadmatic Releases tinyChat: A Smaller, Open Source, and Commercially Available ChatGPT-like Language Model Read more
NICE Receives Frost & Sullivan’s 2022 European Contact Center as a Service (CCaaS) Technology Innovation Leadership Award Read more
TalkMeUp Adds Groundbreaking Technology That Analyzes Video Call Audience Reactions and Engagement Read more
BigCommerce Broadens International Presence with Entry into Poland, Romania, India, the UAE and South Africa Read more
Intermedia Cloud Communications Continues to Enhance Contact Center Efficiency and Performance with the Introduction of AI Interaction Summary Read more