TCN Launches TCN Operator, Its Next-Generation Call Center Platform with a Comprehensive Suite of Automated Agent Tools and Advanced Apps Read more
NICE Revolutionizes Contact Center Recording with the Launch of InterACT, the Industry’s Only AI-Powered Agile Recording Solution Read more
CPaaS will Strengthen Your Contact Center to Deliver the Best Customer Experience for Businesses Read more
Airlines, Luxury Cruise Corporation, and Digital Travel Companies Use Bright Pattern Contact Center to Drive Sales During Post-Pandemic Travel Rebound I Read more
New AI Workflow Capability for Avaya OneCloud CCaaS Infused with New Voice and Digital Engagement Features to Enhance Customer Experience Read more
Leading Business Outsource Providers Are Turning to Bright Pattern Contact Center for Instant Impact on ROI and CSAT Read more
Verizon Business wins Frost & Sullivan 2021 North American Product Leadership Award for Contact Center Hub Read more