Lifesize Announces Sweeping Enhancements to Suite of Cloud Contact Center and Meeting Solutions Read more
For The Third Consecutive Year, Verint AI And Analytics Solutions Receive Perfect Customer Satisfaction Scores New Interaction Analytics Report Read more
Revation Systems Named 2021 ‘Hot Vendor’ In Artificial Intelligence For The Intelligent Contact Center By Aragon Research Read more
Blue Prism Announces Comprehensive New Enterprise Contact Center Offering with Amazon Connect Read more
Gridspace Partners with Google Cloud to Deliver its Voice Observability and Automation Platform to Contact Centers Read more
MetricNet to Present Its Latest Research on the ROI of Customer Care at the 2021 ICMI Contact Center Expo Read more
Scorebuddy Announces Acquisition of CxMoments: A Fully Integrated Text Analytics Solution for Call Centers Read more