90% Of Companies Lose Potential Customers During the Digital Onboarding Process, According To ABBYY State of Intelligent Automation Report Q4-2022 Read more
Customer Success Continues to Grow in Size, Influence and Impact, ChurnZero and ESG study shows Read more
Interactions Launches Trustera, First-Of-Its-Kind Redaction Solution Transforming Contact Center Compliance in a Work-from-Anywhere (WFA) Environment Read more
Jetson Launches Amazon Connect into Its Khoros Agent Desktop to Realize Omnichannel Customer Service Vision Read more
CallMiner Announces New Zoom Integrations to Uncover Insights and Improve Customer Experience Read more
NICE Named a Leader in 2022 SPARK MatrixTM for Voice of the Customer for 2nd Consecutive Year Read more
SugarCRM Announces 2022 Customer Breakthrough Award Winners for the Americas and Asia Pacific Read more
Apptio Strengthens the Economic Resilience of its Customers with Launch of Business-Agility Tools Read more