TCN Launches “‘The Complete Guide to Managing Call Center Agents,” a Free Online Resource for Managers Read more
Calix Launches Mobile Support Cloud for Field Technicians to Align a Service Provider’s Extended Care Team, Deliver the Ultimate Experience, and Reduce Truck Rolls by up to 60% Read more
Vonage Contact Center Helps Key Travel Deliver an Enhanced Experience for Humanitarian and Academic Travelers Worldwide Read more
Leaptree Announces Skills Integration Feature for Service Cloud Workforce Engagement on Salesforce AppExchange, the World’s Leading Enterprise Cloud Marketplace Read more
Avaya and Microsoft Announce Integration of Microsoft Azure Communication Services with Avaya OneCloud CPaaS Read more
360 Networks and Nomadix Partner to Create Contactless Calling and Digital Concierge Experiences Read more