Genesys Launches BeyondCX, the First eLearning Program for Contact Center Employees Focused on Empathy and Human Interactions in a Digital World Read more
transcosmos China named “2021 Top 10 Recommended Customer Center Professional Outsourcing Brands in China” Read more
Infosys and SAP Collaborate to Provide Business Process Transformation-as-a-Service to Enterprises Read more
FOREVER 21 Taps Edify for Cloud-native Contact Center and Unified Communications; Sees Double-digit Improvement in Top KPIs Read more