Kustomer’s 2024 AI and Customer Service Index Highlights Opportunity For Companies to Power Better Customer Experience By Combining AI and Human Agents Read more
Ooma Office Business Phone Service Now Integrates with Intuit QuickBooks, Boosting Customer Experience Read more
Talkdesk enhances generative artificial intelligence customer experience in retail with deeper self-service use cases, new real-time insights for agents Read more
Ooma Office Phone Service Now Integrates with Square, Delivering More Personal Customer Experiences Read more
Scurri Acquires Specialist Conversational AI Platform, HelloDone, to Offer Enhanced Customer Services Within the Delivery Experience Read more
ServiceNow and Genesys announce strategic partnership to elevate customer and employee experiences Read more
Thumbtack Partners with ServiceTitan to Help Trades Businesses Provide a Better Customer Experience Read more
MyKaarma and Logitrac Partner to Bring a Streamlined Experience to Automotive Service Providers Read more
Vonage Research Reveals Nearly Half of Consumers Expect 24/7 Customer Service Support, Nearly Three Quarters Will Switch Businesses Following a Subpar Experience Read more