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Quiq Welcomes CX Veterans Mike Zinne as First Chief Experience Officer and Cristina Bravo Olmo as SVP of Marketing Read more
New Research Highlights Critical Link Between Contact Center Agent Satisfaction and Customer Experience Read more
Neat App Hub Now Generally Available, Going Beyond Video Meetings to Deliver Greater Choice and Flexibility to Customers Read more
AI-Powered Lead Qualification: the Transition from Marketing Qualified Leads (MQLs) to Sales Qualified Leads (SQLs) Read more
Field Agent Secures Strategic Growth Investment from Five Elms Capital, Fueling Product Development and Team Expansion Read more